Getting Started
Working with M. Haley Design begins with an initial consultation.  Consultations are either in person or over the phone to accommodate our out of town clients.  The initial consultation is a no-obligation, complimentary meeting.  Meetings in person are usually "coffee shop consultations".  Consultations are offered at flexible times including weekday evenings (Monday - Thursday) and Saturday mornings.  During the consultation you can expect to review samples, discuss options and their prices, and learning more about the nuts and bolts of custom stationery design and production.  This session is complimentary.  Because we strive to give you the lowest possible pricing, we do not pad our prices to account for additional consultations.  Additional consultations are available with a service fee.

Planning and Execution
If you decide to work with us, a 25% deposit will be required to secure your space on our design calendar.  And additional 25% deposit will be required prior to ordering materials and beginning production.  The final 50% is payable upon completion.

Between booking and completion we will finalize the design and copy for the invitations (or other product).    We do not print until you have approved and proofread the printed materials. 

And, at every step of the process we are available via phone and email.  We do love speaking with our clients but because of the nature of our business this is not always easy for us.   Depending on our consultation and production schedules, it is best for us to communicate via email.  Normal business hours are 9-4 Monday-Friday.  We prioritize our responses based on event dates, but if you require an immediate response just let us know.